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The latest reports from users having issues in Albany come from postal codes 12208, 12205, 12206, 12211, 12209, 12202, 12203 and 12201.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 289,551 ratings
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Problems in the last 24 hours in Albany, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Albany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Albany, New York
The most recent Spectrum outage reports came from the following cities:Albany, Rensselaer, Delmar, Cohoes, Schenectady, Troy, Latham, Watervliet, East Greenbush, Selkirk, Averill Park, Glenmont, Castleton-on-Hudson, Guilderland and Green Island.
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| City | Problem Type | Report Time |
|---|---|---|
 Albany | Wi-fi | |
| Rensselaer | Wi-fi | |
| Delmar | TV | |
| Cohoes | TV | |
| Albany | Internet | |
| Schenectady | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Albany, New York
Latest outage, problems and issue reports in Albany and nearby locations:
- Ariana Desiree (@ohheyyitsalexx) reported fromTroy, New York
@GetSpectrum is literally the worst internet in all of the world. I would switch if I had any other provider in my area. Nothing ever loads, nobody ever helps.. I pay obscene amounts! I had dial up in 2003 faster than this crap
- Krissy Canova (@krissycanova) reported fromCohoes, New York
@Ask_Spectrum UPDATE: It’s now been an hour and I’m yet to receive any assistance from @AskSpectrum... still a DESPICABLE display of customer serve — JUST ANOTHER REMINDER OF WHY WE NEED COMPETITIVE INTERNET OPTIONS IN UPSTATE NY
- Suzanne Poulin (@countryboots126) reported fromCastleton-on-Hudson, New York
@Ask_Spectrum We were told when signing up our rates would NEVER be raised. Three times now. 1st $1 then $2 now $10. And get bs reasons to cover your butts.
- Ryan Maloney (@ryanemaloney) reported fromWestmere, New York
@Ask_Spectrum I’ve called mobile support a few times about a new SIM card that was supposed to have been mailed out last week. I just find it odd that no confirmation email has ever been sent about it actually being mailed. Would you have any info on this?
- Tyler Ronan (@CoachRonan) reported fromTroy, New York
So far in this first half I’ve had a pixelated picture the entire time, lost sound twice and a completely frozen picture three times. I’m very happy I play @GetSpectrum $140 a month for this. #terrible
- Mike Magin (@mmagin35) reported fromWaterford, New York
@Ask_Spectrum Albany/Troy, NY outage. R u aware???
- Brad 💙⚾️ (@BradeyLiverio) reported fromDelmar, New York
@Ask_Spectrum Good afternoon I’m wondering if there are network connection issues going on in Zip Code 12054 (Delmar, NY)? Internet is somewhat working but at very slow speeds
- Natalie Rowan (@natalierowannn) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Our power was restored yesterday, but our internet/TV service has been out for over 72 hours. When will it be restored?
- Art Breault (@artbreault) reported fromNiskayuna, New York
@GetSpectrum Is there an outage in Niskayuna NY? TV, Internet, Phone. Any idea how much longer?
- Krissy Canova (@krissycanova) reported fromCohoes, New York
@MikeBucc @GetSpectrum @Roku I was SO set on buying Roku TVs only from this point forward but now am wondering if this’ll be an issue for me.
- Karen Zimmers (@KarenZimmers) reported fromNiskayuna, New York
@GetSpectrum Do not get Spectrum. Service stinks. No contact info avail. All I do is reboot cable equip even tho “new”. Now my home phone out for week. Can’t talk to live person unless buying something. Refurbished equip crap. Bad customer serv. #SpectrumStinks
- Natalie Rowan (@natalierowannn) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Our power was restored in Albany, NY yesterday. However, our internet/tv service has been out for over 72 hours. When will it be restored?
- Isabella Orengo (@OrengoIsabella) reported fromColonie, New York
Having an outage at work because of @GetSpectrum @Ask_Spectrum and have so much work to do.
- Jonathan Richardson, MSW, MPA (@JonathanJR732) reported fromMcKownville, New York
People in the #CapitalRegionNY wonder why businesses and young people don’t come here and a huge reason they don’t is the poor infrastructure, especially technology. We have underperforming companies like @GetSpectrum disappointing us and preventing us from growing.
- Mike Elmendorf (@MikeElmendorf) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Are you having an outage in the Albany, NY area? Our internet, cable and phone are all down.
- Alex Chaucer (@geoparadigm) reported fromWynantskill, New York
@Ask_Spectrum As of at least 8am this morning, @GetSpectrum Internet has been down in my area. They are not sure when this outage will be fixed. #spectrumoutage #spectrum Wynantskill, NY 12198.
- Kyle Radzyminski (@kyle_radz) reported fromWynantskill, New York
@Ask_Spectrum I just spent the last hour speaking with your representatives. You can’t and don’t want to help me. Scrooge’s. Hope you get coal for Xmas
- HRH Amanda, duch*ess of Magick (@MandiSchu84) reported fromCohoes, New York
Went to bed with WiFi, woke up it was spotty... now @GetSpectrum has to come fix it and hopefully they’re on time
- Krissy Canova (@krissycanova) reported fromCohoes, New York
Waited 15 minutes for a call back from @GetSpectrum for them to call back from the wrong department... and now it’ll be another 30 minutes on hold for that department. SOMEONE PLEASE TELL ME I CAN GET A NEW SERVICE PROVIDER WHEN I MOVE OUT. #LuckyItsMyDayOff #WhyAreYouSoAwful?
- Mike Elmendorf (@MikeElmendorf) reported fromColonie, New York
@Ask_Spectrum Intelligent Home home security equipment from your discontinued service.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Expense (@Xvpens) reported
@Ask_Spectrum Is there an outage? Internet was out for a while
- Jerry Hollifield (@jerryhollifield) reported
@Ask_Spectrum have been in outage for 5 hours with update saying no anticipated fix time. How widespread is this outage? I’m in zip code 28673 NC.
- JEREMY JONES (@RedBalloon1986) reported
@Ask_Spectrum I need a new modem. The one we’ve had from you is lagging and making our internet service very slow and it goes in and out. Please help!!
- CM (@WHODEY4LIFEBABY) reported
AMC, NFL network and other channels always pixelating, Fix your **** @Ask_Spectrum @GetSpectrum
- Eaton Bush (@CptBush20) reported
@GetSpectrum is ******* dogsh*t. I cannot wait until the new internet line gets run. This **** is trash. When they go out of business and the *********** who are ******* me on my bill every month are looking for another job, I will find peace and happiness in that moment.
- Mo Par (@moparsmind) reported
@Ask_Spectrum Whys your internet bad
- Barbara Seiders (@eigenseide) reported
I wish I could watch @SeattleKraken. Hey, @ROOTSPORTS_NW and @GetSpectrum - do we need to set you folks up with counseling or something? How can I help?
- Rachel Horowitz (@raylotekka) reported
They are no longer responding in chat. I connected with customer service 22 minutes ago. Maybe tweeting about this poor service will get me somewhere. So, @Ask_Spectrum, why is your overall service so very subpar?
- Tianna (@PopstarTyren) reported
@GetSpectrum We have a problem
- Mavs-abetes (@Phunky_Diabetic) reported
@ATT please upgrade the fiber optic lines by my house so I can cancel the worst company @GetSpectrum, Internet and TV always down @Ask_Spectrum #TrashService #SpectrumSucks
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